Skip to support content

Help & Support

A clear next step.

Find account guidance or reach the right Auguryn inbox.

What can we help with?

General support

Not sure where to start? Tell us which app or page you need help with.

Accounts & sign-in

Login recovery, verification emails, account details, and app connection questions.

Billing questions

Questions about invoices, subscriptions, or credit records. Public purchases are not open yet.

Company enquiries

Partnerships, business enquiries, and general company questions.

Help with a specific app

For OutPost, RavenWare, or PhotoTree, use the app’s inbox. For other apps, start with general support.

RavenWare public access remains closed while security testing continues. A support enquiry does not grant app access.

Quick answers

I can’t log in. What should I do?

Open Auguryn Accounts, choose “Forgot password?”, and enter the email used for your Auguryn Account. Open the newest recovery email and follow its link to set your password. If you still need help, email [email protected].

My verification or recovery email hasn’t arrived.

Check spam and junk folders, confirm the address you entered, and use the newest email if you requested more than one. For help, tell the accounts team which step failed and when you tried. Don’t forward recovery links or verification codes.

How do I connect an app to my account?

Start with the supported app’s Auguryn Account option. Review the app name and requested information on the consent page before allowing access. Availability varies by app. Read the connection guide in My Apps →

Does disconnecting an app cancel a subscription or delete my data?

Account connections, subscriptions, and saved app data are managed separately. Use the app’s settings where supported, or contact its support inbox for the right steps. Logging out alone does not request cancellation or deletion.

Can I buy or spend A.C. Credits yet?

Public credit purchases, paid plans, and app credit spending are still being prepared. Purchased packs will never expire or reset unless spent. Subscription credits will reset monthly, including on annual billing plans. Read the account and credit guide →

How do I choose or stop launch emails?

Log in and open Launch notifications. Choose the individual apps you want to follow, or withdraw a request there. Launch requests do not create a paid subscription. For delivery questions, contact support.

What should I include in a support request?

Include the app or page, what you were trying to do, what happened, and roughly when. If you include a screenshot, remove private details first. Never send passwords, verification codes, recovery links, API keys, or full payment card details.

Prefer a general conversation?

For company enquiries, visit Contact Auguryn. Help is handled by email; response times may vary.